See every recycling request clearly with loopX.
From material submission and assessment to quotation, pickup, payment and completion — browser, WhatsApp, and mobile are your three entry points.
Request progress
Assessment pending
Pickup update
Pickup planned
Payment status
Payment pending
Completed
Confirmed
Your recycling journey, visible at every step
An overview of the loopX experience. Operational features are accessed through the separate platform.
Request Submitted
Open loopX or WhatsApp, describe your material type, quantity, and add your address. Your request is logged immediately and our team is notified.
Assessment Scheduled
Our team reviews your material details and coordinates an assessment. Follow the agreed next step and relevant updates in your request.
Quote Shared
Review the quotation and material assessment. Understand the proposed value and commercial terms before agreeing to proceed.
Pickup Planned
Collection is coordinated around your material, quantity and location. Keep the pickup arrangements and request updates in view.
Payment Updated
Check the payment status associated with your request. Payment follows the commercial terms agreed for the transaction.
Completed
View the completed request and relevant transaction records. Keep a clear overview of the material journey from submission to completion.
Helpful features for every customer
Live tracking
Request status and progress in one place, updated in real time.
Documents & Invoices
Relevant transaction documents and records, always accessible.
Pickup updates
Collection schedules and real-time progress updates.
Payment status
Payment and settlement information for every transaction.
Photo proof
Material assessment and pickup photographs, securely stored.
Impact summary
Material recovery details and completion information.
Downloadable records
Keep relevant records and certificates for your own files.
Designed for confidence and clarity
Customer
Submit requests and track your material.
- Submit material details and requests
- Track assessment and quotation updates
- Follow pickup and payment status
- Access relevant documents and records
Collection Partner
Coordinate pickups and customer updates.
- See scheduled pickups and route details
- Update pickup status and share photos
- Communicate directly with the customer
- Access material weight and grade information
Operations Team
Manage assessments and logistics.
- Review material requests and details
- Coordinate assessments and quotations
- Plan collection and logistics
- Follow request progress and completion
Finance / Support
Access payment records and documents.
- Review payment and settlement status
- Access transaction documents and invoices
- Refer to request and collection records
- Support customers with enquiry details
Everything you need, right in your pocket.
A look at the connected loopX experience.
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loopX
loopX is LoopOzone's digital marketplace — a separate application where verified buyers can browse available material grades, request quotes, and track orders. This website covers our sourcing and generation-side operations. loopX serves the demand side. The two systems share our material data but are accessed through separate interfaces.
Keep your recycling
journey in view.
Whether through the browser, WhatsApp, or the loopX mobile app — your material’s progress is always visible.